Submit a request
How may we be of assistance?
Frequently asked questions
How to contact us
Returning a package
I don't want to receive any more packages
I have just placed an order and would like to cancel it immediately
Parcel & Delivery
I received a damaged product. What should I do?
A product is missing from my order. What should I do?
I'm waiting for my package, I don't have it, where is it?
Why did I receive the wrong product?
I've just received a new parcel, I don't understand it.
The cure & My Account
I choose a subscription offer
How do I stop the cure?
Dosage of capsules and tablets
How to use the Extender?
CaviarMax: how to use, Ingredients
KoloSize: Instructions for use, Ingredients
ErecForce: Instructions for use, Ingredients
PLZR+: Instructions for use, Ingredients
Viril XXL: Instructions for use, Ingredients
Place an Order
I only had one item in my cart, but I paid more?
Why can't I order only one item?
I don't have a debit/credit card, how can I pay?
Can I receive a free sample?